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We have a customer friendly return policy.
- Once the order is placed, it takes 15 to 20 working days to dispatch after placing the order.
- If customization is added it will take more 4 to 5 working days to dispatch.
- So, the estimated time would be 20 to 25 working days for the order to get delivered. You will receive the tracking details once your order has been shipped.
- These timelines may be affected due to current situations.
International Orders :-
1. If unfortunately you wish to cancel the order, please do it before your order gets shipped.
2. If you cancel your order before your order gets shipped, we will refund the amount with 5% deduction from the whole amount as there will be PayPal transaction fees charged .
3. If you have received the product and you do not like it, the same can be shipped back within 2 days and email us the courier receipt on firstname.lastname@example.org. The shipping charges for sending the product back has to be borne by the customer. 5% of PayPal transaction amount will be deducted from the refund.
4. Once we receive the products, a strict quality check would be done by our team. Please make sure that the original packing is intact when you courier it back to us .
5. The amount refunded to you would be only for the products.
6. We unfortunately do not have exchange policy for the international customers.
7. Once the product goes into customization process the order cannot be cancelled.
8. For Returns - Freight charges and custom duty to be borne by the customer.